Last Updated: July 2026

1. Introduction

Welcome to Koru Camp – NPCNPC/2022/429933/08 (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit https://korucamp.org (“the Website”).

We are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable laws of the Republic of South Africa.

2. Our Contact Details

Koru Camp
Mvuu Private Reserve
Portion No. 7
Hoedspruit 1380
South Africa

Website: https://korucamp.org

3. Information We Collect

Depending on how you use our Website, we may collect:

• Your name
• Email address
• Telephone number
• Postal or physical address (where provided)
• Information submitted through contact forms
• Donation information (excluding full payment card details)
• Newsletter subscription details
• Technical information including:
  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referring website
  • Cookies and similar technologies

4. How We Collect Information

We collect information when you:

• Complete a contact form
• Subscribe to newsletters
• Make a donation
• Volunteer or enquire about programmes
• Communicate with us by email or telephone
• Browse our Website

Certain technical information is collected automatically through cookies and website analytics.

5. Why We Process Your Information

We process your information in order to:

• Respond to enquiries
• Provide information about our conservation activities
• Process donations
• Send newsletters where you have consented
• Improve our Website
• Maintain security
• Comply with legal obligations

We will only process your information where permitted under POPIA.

6. Lawful Basis for Processing

Where applicable, we process personal information based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate organisational interests
• Protection of your legitimate interests

7. Cookies

Our Website may use cookies to:

• Improve functionality
• Remember preferences
• Measure website performance
• Understand visitor behaviour

You may disable cookies through your browser settings, although some features may not function correctly.

8. Third-Party Services

We may use trusted third-party providers including:

• Website hosting providers
• Email marketing platforms
• Payment processors
• Website analytics providers

These providers process information only for authorised purposes and are expected to maintain appropriate security standards.

9. Donations

Where donations are made through our Website, payment processing is handled by secure third-party payment providers.

We do not store complete payment card details on our servers.

10. Email Communications

If you subscribe to our mailing list, we may send:

• News
• Conservation updates
• Event invitations
• Fundraising information

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

11. Data Security

We implement reasonable technical and organisational measures to safeguard personal information against:

• Loss
• Unauthorised access
• Misuse
• Alteration
• Disclosure

While we strive to protect your information, no method of transmission over the Internet is completely secure.

12. Retention of Information

We retain personal information only for as long as necessary to:

• Fulfil the purpose for which it was collected
• Comply with legal obligations
• Resolve disputes
• Maintain appropriate organisational records

13. Your Rights Under POPIA

Subject to applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion where appropriate
• Object to certain processing
• Withdraw consent where processing relies upon consent
• Lodge a complaint with the Information Regulator (South Africa)

Requests may be submitted using the contact details provided above.

14. International Transfers

Where personal information is processed outside South Africa, we will take reasonable steps to ensure that appropriate safeguards are in place as required by POPIA.

15. Third-Party Links

Our Website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

16. Children’s Privacy

Our Website is not intended to knowingly collect personal information from children without appropriate consent where required by law.

17. Changes to this Policy

We may update this Privacy Policy from time to time.

The latest version will always be available at:

https://korucamp.org

18. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Koru Camp

Mvuu Private Reserve
Portion No. 7
Hoedspruit 1380
South Africa

Website: https://korucamp.org